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Q&A

Posted by E****(ip:)

Date 2020-05-02 03:36:51

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Hello!

How will the shipping be affected for packages?

How long will it take for a package to arrive to the U.S. from Korea?

What can I do if my package gets stolen or lost?

Thank you!

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Write Rely

Posted by PLAYJELLY

Date 2020-05-04 17:07:34

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Hello, this is Play Jelly :)
First of all, thank you very much for using Play Jelly, and I will answer your inquiry.

Usually overseas delivery takes about 3-10 days.
However, shipping is being delayed due to some countries and regions where EMS delivery is being stopped due to recent covid-19 issues.
Please note this.
And it is difficult to provide an accurate answer at this time, because the delivery delays and delivery schedules vary by country.
If you place an order, we will check it once more.

In addition, if the delivered item is lost, we will assist you in reshipment and refund processing by checking the reason for the loss.

Have a healthy and enjoyable day today.
Thank you :)
Posted by L****

Date 2020-08-20 19:13:58

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